Legal · Last updated 17 July 2026

Terms of
Service.

The rules that apply when you use the ŌTOCRACY platform or order our music marketing services.

1. Who we are

These Terms of Service (the “Terms”) govern your use of the ŌTOCRACY website, platform, and marketing services (together, the “Services”), operated by Otocracy Group OÜ, registry code 17554151, registered office at Sepapaja tn 6, Lasnamäe linnaosa, 15551 Tallinn, Harju maakond, Estonia (“we”, “us”). By using the Services or ordering a campaign, you agree to these Terms.

2. The Services

We provide:

  • Platform access — software tools for planning, managing, and tracking music marketing campaigns, offered on a subscription basis.
  • Campaign services — managed digital marketing campaigns for artists and labels, including strategy, ad creative, media buying, content production, and reporting, offered as one-off packages or monthly retainers.

The scope, duration, and price of a campaign are set out in the package description or written offer you accept at the time of ordering.

3. Accounts

You must provide accurate information when creating an account or ordering Services, keep your credentials confidential, and be at least 18 years old (or the age of majority in your jurisdiction). You are responsible for activity under your account. We may suspend accounts used in breach of these Terms.

4. Fees and payment

Prices are shown at the point of purchase and, unless stated otherwise, exclude VAT and any applicable taxes. Payment is collected through our payment providers (for example Stripe or PayPal) or by bank transfer against invoice.

  • Subscriptions and retainers renew automatically for successive periods until cancelled. You can cancel at any time with effect from the end of the current billing period.
  • One-off campaigns are payable in advance unless agreed otherwise in writing.
  • Advertising spend passed through to ad platforms (for example Meta, Google, Spotify, TikTok) on your behalf is charged as agreed per campaign and is non-refundable once spent with the platform.

Refunds and cancellations are handled as described in our Refund Policy.

5. Your content and obligations

You confirm that you hold, or have cleared, all rights in the music, artwork, footage, and other materials you provide for a campaign, and that our use of those materials to perform the Services does not infringe third-party rights. You grant us a non-exclusive licence to use the materials solely to deliver the Services.

You must not use the Services for unlawful content, misleading promotion, or activity that violates the rules of the ad platforms and streaming services we work with.

6. Campaign results

Marketing outcomes depend on factors outside our control, including ad platform behaviour, algorithms, and audience response. We set measurable targets for campaigns and report delivery against verifiable data, but we do not warrant any particular number of streams, followers, sales, or other results.

7. Intellectual property

The Services, including our software, site content, and campaign methodologies, remain our property or that of our licensors. Ad creatives produced for you as part of a paid campaign may be used by you for your own promotion once the campaign is paid in full.

8. Liability

To the extent permitted by law, our total liability arising out of or in connection with the Services is limited to the fees you paid us for the Service giving rise to the claim during the 12 months preceding the event. We are not liable for indirect loss, loss of profit, or loss of data. Nothing in these Terms limits liability for intent or gross negligence, or any liability that cannot be limited under applicable law.

9. Termination

You may stop using the Services and cancel subscriptions at any time. We may suspend or terminate the Services for material breach of these Terms, unlawful use, or non-payment, with notice where reasonably possible. Clauses that by their nature survive termination (including fees owed, intellectual property, and liability) remain in force.

10. Governing law

These Terms are governed by the laws of the Republic of Estonia. Disputes are resolved by Harju County Court, Estonia, unless mandatory consumer law gives you the right to another venue. If you are a consumer in the EU, you may also use the European Commission’s online dispute resolution platform.

11. Changes and contact

We may update these Terms from time to time; the version published on this page applies. Material changes to running subscriptions are announced in advance. Questions about these Terms: office@otocracy.com.